Frequently Asked Questions (FAQ) — OASIS AGAFAY
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Frequently Asked Questions
Frequently Asked Questions (FAQ) — OASIS AGAFAY
How can I book a stay at Oasis Agafay?
You can book directly on our website oasis-agafay.com or by phone/WhatsApp at +212 7701 6 8177. We recommend booking in advance, especially during busy seasons.
What are the payment and cancellation policies?
Full payment: 100% refund if cancelled at least 15 days before arrival, no refund after that.
Deposit (1/3 of the total): non-refundable regardless of reason or cancellation date.
Deposit (1/3 of the total): non-refundable regardless of reason or cancellation date.
What are the check-in and check-out times?
Check-in from 3:00 PM.
Check-out by 12:00 PM.
Check-out by 12:00 PM.
How many guests can the villa accommodate?
The villa is reserved for families and can host up to 6 people.
Room layout:
– Room 1: 2 single beds
– Room 2: 1 double bed
– Room 3: 1 double bed
An additional baby is allowed; a travel crib can be provided on request. Only families are accepted (no groups of friends, colleagues, or unmarried couples).
Room layout:
– Room 1: 2 single beds
– Room 2: 1 double bed
– Room 3: 1 double bed
An additional baby is allowed; a travel crib can be provided on request. Only families are accepted (no groups of friends, colleagues, or unmarried couples).
What services and amenities are included?
– Heated pool and outdoor areas
– Wi-Fi and air conditioning
– Bed linen and towels
– Fully equipped kitchen and spacious living room
– Wi-Fi and air conditioning
– Bed linen and towels
– Fully equipped kitchen and spacious living room
Are pets allowed?
No, pets are not accepted.
Can I smoke or organize parties at the villa?
Smoking is not allowed inside the villa.
Parties and events are prohibited to ensure peace and tranquility.
Parties and events are prohibited to ensure peace and tranquility.
Where is Oasis Agafay located?
We are located in Souktana – Dr Bouras 40276 Agafay Loudaya, about 20 km southwest of Marrakech, in the Agafay Desert. The surroundings are calm, natural, and scenic.
What payment methods are accepted?
We accept Visa, Mastercard, cash, and bank transfers.
What activities are available nearby?
– Camel rides in the desert
– Buggy or quad excursions
– Visits to traditional villages and local markets
– Excursions to Marrakech and its main attractions
– Buggy or quad excursions
– Visits to traditional villages and local markets
– Excursions to Marrakech and its main attractions
What should I do in case of a problem during my stay?
Contact us at +212 7701 6 8177. We respond quickly to any technical or urgent issue to ensure your comfort and safety.
How do you ensure a peaceful and safe stay?
– Outdoor security cameras
– Friendly, discreet neighbors
– Calm, isolated environment ideal for relaxation
– Strict rules (no pets, no parties) to ensure tranquility
– Friendly, discreet neighbors
– Calm, isolated environment ideal for relaxation
– Strict rules (no pets, no parties) to ensure tranquility
How can I contact the Oasis Agafay team?
Phone: +212 7701 6 8177
